Servicing and Re-Commissioning

Routine maintenance significantly reduces the risk of machine failure and the need for repairs, which is why we recommend preventative maintenance contracts to our customers.

We offer two levels of service contract; Service Inspection and Full Service. Individual contracts are also available for customers who have special maintenance requirements.

Only Yamato is approved to repair Yamato equipment.

1. Yamato check weigherService Inspection/Calibration

An assessment of both the multihead weighers and check weighers – no maintenance work will be undertaken. A detailed report will be produced to allow the customer to plan further maintenance work and/or spare parts. 

Visit the calibration page to find out more about our calibration services.

2. Full Service

Multihead Weighers

A standard service, we will set up, calibrate and change parts. Any parts previously agreed to be replaced will be charged extra at cost and VAT will be charged at standard rates.

We would recommend a standard service visit once per year to maintain the high quality of your multihead weigher.

Check weighers

A standard service, we will set up, calibrate and change parts. Any parts previously agreed to be replaced will be charged extra at cost and VAT will be charged at standard rates.

Calibration will be carried out with calibrated test weights and a certificate will be issued for this.

We would recommend a standard service visit and calibration for checkweighers once per year.

The Yamato Service Contract has been designed to provide our customers with the opportunity to maintain the performance and reliability of their weighing machines. To view full details about our Care Call contracts, please download the files on the right. You can also speak to one of our service team members by calling 0113 322 1546 or email .

Re-Commissioning

If you are thinking of moving your weighing equipment to a new address or moving the machines within the factory we can assist. Our engineer can provide advice as well as disconnecting and re-connecting. Once the machine is in position it will be tested to ensure optimum performance.

Field Engineers

We are here to help: our dedicated team of engineers have all passed rigorous training courses and have an excellent understanding of all Yamato weighing machines. Each engineer undertakes frequent refresher courses to ensure the knowledge and service we provide to you is second to none.

Customer serviceHelp Desk

Yamato provides a help desk free of charge within normal working hours. If you have a technical query or need some advice from a fully trained Yamato engineer, please call 0113 322 1546 or email service@yamatoscale.co.uk.


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